FAQs
How will I receive the template?
Within 24-48 hours of purchase, we will send you an invitation through an email to accept your new template. When you accept, the template will come as a new website with a 6-month free trial.
What is the Return Policy?
Due to the digital nature of our products, they are non-refundable. Please read product details before you purchase and contact us if you have any questions or concerns!
What if I have never built a website or used Squarespace before?
Squarespace is DIY friendly. When you purchase a template you will receive a pre-launch website checklist to assist you in getting your website up and running!
Do I need to know how to code to update the templates?
No.
Are the templates mobile friendly?
Yes.
Do you offer support?
We offer email support regarding template inquiries during the 6-month trial. Please submit inquiries through the Template Support form below.
We also offer design support if you need assistance with updating the template.
For Squarespace support, Squarespace has great customer support services.
Template Support
Looking for help with your Squarespace template? Submit a support ticket below and we’ll get back to you within 1 business day (M-F, Central Time).